FAQs
How to Place an Order
To place an order, simply browse our website, add your selected items to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information, review your order, and confirm to complete your purchase.
Accepted Payment Methods
We accept major credit and debit cards, including Visa, Mastercard, and Discover.
Shipping Options
We offer standard shipping within the United States, with an estimated delivery time of 1–10 business days.
Order Tracking
After your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or directly through the courier’s tracking page.
Policy
We are committed to your satisfaction. If you’re not fully satisfied with your purchase, eligible items can be returned within 30 days of delivery for a refund or exchange. Please consult our Returns & Exchanges policy for additional details. Approved returns will be refunded via the original payment method within 5–7 business days.
International Shipping
At this time, we do not offer international shipping.
Customer Support
Our customer support team is available via email at ijrenterprise@outlook.com or through the contact form on our website. We aim to respond to all inquiries within 24 hours during business hours.
Security of Personal and Payment Information
We prioritize the security of your information. Our website is SSL-encrypted to protect your personal and payment data, and we adhere to strict privacy policies to ensure your information remains confidential.
Order Modifications and Cancellations
Once an order is placed, we process it promptly to ensure timely delivery. If you wish to modify or cancel your order, please contact us immediately. We will make every effort to accommodate your request, though orders that have already shipped cannot be modified or canceled.